Insurance Claims
Stillpoint's claims management lets you create, track, and manage insurance claims for client sessions. Use standard CPT procedure codes and ICD-10 diagnosis codes to submit claims to insurance providers.
What You'll See
- Claims list with client name, date of service, payer, and claim status
- Status filters to view draft, submitted, accepted, or denied claims
- Search to find claims by client name, claim number, or payer
Claim Statuses
- Draft -- Being prepared, not yet submitted
- Submitted -- Sent to the insurance provider
- Accepted -- Approved by the insurance provider
- Denied -- Rejected by the provider (can be appealed or corrected)
- Paid -- Payment received from the insurance provider
Key Actions
- Click any claim to view its full details, codes, and status history
- Use New Claim to create a claim for a client session
- Track reimbursements and denials in one place
Tips
- Create claims promptly after sessions to avoid filing deadline issues
- Double-check CPT and ICD-10 codes before submitting to reduce denials
- Keep client insurance information up to date in their profile
- Use the status filters to follow up on outstanding submissions