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New Clients
2 articles about new clients.
When a New Client Books and Then Disappears
A new client books their first session, you set the time aside, and then nothing. No reply, no show, no message. Here is how to handle the first 48 hours, the week after, and how to make it rarer next time.
7 min read
The First Ten Minutes of a New Client Appointment
A new client decides whether they trust you long before the treatment starts. The opening ten minutes set the tone for the whole relationship. Here is how to use them on purpose.
7 min read