Reports & Insights
Beyond the analytics overview, Stillpoint offers detailed reports that let you dig deeper into specific areas of your practice.
Available reports
Revenue report
- Breakdown of revenue by service type, practitioner, and payment method
- Outstanding invoices and collection rates
- Monthly and quarterly revenue summaries
Appointment report
- Total appointments by service, practitioner, and day of week
- Cancellation and no-show breakdown with rates over time
- Average appointments per day and per week
Client report
- New vs. returning client ratios
- Client retention rates over time
- Most frequent clients and their booking patterns
Filtering and date ranges
All reports support:
- Date range selection -- Focus on a specific period
- Practitioner filter -- Isolate data for a specific practitioner (useful for multi-practitioner practices)
- Service filter -- View metrics for a particular service type
Exporting data
You can export any report as a CSV file for use in spreadsheets or accounting software. Click the Export button at the top of any report to download.
Tips
- Run the revenue report at the end of each month to reconcile with your accounting
- Use the client report to identify clients who haven't booked recently and reach out to them
- Compare practitioner reports to balance workloads across your team