Multi-Location Management

Multi-Location Management

If your practice operates out of more than one location, the Locations page lets you manage each one with its own address, contact information, and hours of operation. Clients see available locations when booking, and you can track which appointments happen where.

Creating a Location

1. Navigate to Locations in the sidebar
2. Click Add Location
3. Fill in the location details:
   • Name -- A recognizable name (e.g., "Downtown Office", "Eastside Clinic")
   • Address -- Street address for in-person locations
   • Phone and Email -- Contact details specific to this location
   • Virtual -- Toggle this on if the location represents virtual/telehealth sessions rather than a physical space
4. Set the hours of operation for this location
5. Optionally upload a photo of the location
6. Click Save

Locations in the Booking Flow

When clients book through your booking page, they can select a location:

• Only locations with available practitioners and time slots are shown
• Virtual locations appear alongside physical ones, clearly labeled
• Each location's address is displayed to help clients choose

Managing Locations

• Edit any location to update its details, hours, or photo
• Deactivate a location to hide it from the booking page without deleting it
• View all locations in a list with their current status

Feature Flag

Multi-location support is available on plans that include the multiLocation feature. If you don't see the Locations option in your sidebar, check your plan or contact support.

Tips

• Keep location hours up to date, especially for seasonal changes
• Use the virtual location option for telehealth sessions to keep them separate in your reporting
• Upload a photo for each location to help clients recognize where they're going