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Availability Rules

Appointments & Availability

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Home/Help/Appointments & Availability/Availability Rules

Availability Rules

Availability rules define your regular, recurring weekly schedule. They tell Stillpoint which hours you're available for bookings on each day of the week.

Creating a rule

  1. Navigate to Availability in the sidebar.
  2. Click Add Rule.
  3. Select the days of the week the rule applies to (e.g., Monday, Wednesday, Friday).
  4. Set the start time and end time for those days.
  5. If your practice has multiple practitioners, choose which practitioner the rule applies to.
  6. Click Save.

Multiple rules

You can create as many rules as you need. Common setups include:

  • Standard work week -- One rule for Monday through Friday, 9 AM to 5 PM.
  • Split schedule -- Two rules for the same days (e.g., 9 AM to 12 PM and 2 PM to 5 PM) to block out a lunch break.
  • Weekend hours -- A separate rule for Saturday mornings.

Editing and deleting rules

  • Click on any existing rule to edit its days, times, or practitioner
  • Delete a rule if you no longer need it -- this won't affect past bookings

Things to keep in mind

  • Rules repeat every week automatically until you change or remove them
  • New rules take effect immediately on your booking page
  • If two rules overlap for the same practitioner, the system merges them so clients see one continuous available block
  • Buffer time between appointments is configured separately in your service settings

Related Articles

Availability Overview

Understand how availability rules and overrides work together.

Availability Overrides

Block off specific dates or add extra hours with overrides.

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