Availability controls when clients can book with you. Stillpoint combines two layers to figure out which slots are bookable:
- Availability rules are your recurring weekly schedule. For example, "Monday through Friday, 9 AM to 5 PM."
- Availability overrides are exceptions to that schedule. Block off vacation days, add extra hours for a busy week, or close early on a specific date.
Overrides always take priority over rules. If a rule says you're available Wednesday but you've added a "block" override for next Wednesday, that day shows as closed.
Per-practitioner schedules
Each practitioner has their own rules and overrides. When clients book online, they only see times when the selected practitioner is actually available. In multi-location practices, rules can be scoped to a specific location so the right hours show up in the right place.
What availability affects
- Booking page. Clients only see slots inside your availability.
- Manual bookings. Creating a booking outside availability prompts a warning, but you can still proceed if you mean to.
- Calendar. Your bookable hours show as a soft background highlight so it's clear when something falls outside your usual schedule.
More controls
A few extras that build on the basics:
- Odd/even week parity lets you set rules that only apply every other week. Handy for a Wednesday afternoon you only work alternate weeks.
- Per-service availability restricts certain time windows to specific services, so you can keep mornings for new client consultations and afternoons for follow-ups.
- Practice holidays block all practitioners at once for a holiday or planned closure.
Tips
- Set up your weekly rules first, then layer overrides on top as exceptions come up.
- Add vacation overrides far in advance so clients don't book those days.
- For complex split schedules (lunch breaks, alternate weeks), break them into multiple rules rather than one huge rule.
