Insurance billing built for acupuncture.
Eligibility checks and electronic claims through Stedi, acupuncture CPT codes on your services, ICD-10 on the claim, remittances matched to claims, and superbills for the rest.
How acupuncturists actually use this
Acupuncture billing needs the right CPT code on each service (97810 and 97811 for needling, 97813 and 97814 with e-stim), a diagnosis on the claim, and a way to know when the payer paid. Stillpoint puts the code on the service, the ICD-10 on the claim, sends it through Stedi, and matches the remittance when it comes back.
The typical workflow
- 1Client's insurance is captured at intake
- 2Front desk runs an eligibility check through Stedi before the visit
- 3Visit is completed and invoiced; the claim is built from the service's CPT code
- 4Pick the ICD-10 diagnosis and submit the claim electronically
- 5Track status; the remittance (835) is matched to the claim when the payer pays
- 6Clients who self-submit get a superbill PDF from their invoice
Works with what you already use
Common tools acupuncturists pair with insurance billing.
Concerns we hear most
Will my main acupuncture payer be supported?
Stedi reaches the major US payers. Search your payer in the insurance hub before you commit; it shows whether claims and eligibility are supported.
What if a payer isn't supported electronically?
Use the concierge submission: Stillpoint submits on your behalf. Or hand the client a superbill and let them submit.
Frequently asked questions
Does it choose 97810 vs 97811 by time?
No. Each service carries one CPT code and modifier that you set. Create a service per billable unit and add each to the invoice.
Are e-stim codes handled?
Yes, as services carrying 97813 or 97814. Add the e-stim service to the visit's invoice and it lands on the claim.
Does the system handle Canadian extended health benefit billing?
Stillpoint generates the insurer receipt clients submit to their plan, and the TELUS concierge lets Stillpoint submit on your behalf. There is no direct TELUS eClaims API submission.
Related pages
Insurance Billing for Chiropractors
Electronic claims through Stedi with a CPT code and modifier per service, ICD-10 on the claim, eligibility checks, remittance matching, and superbills.
Insurance Billing for Mental Health Therapists
Electronic claims through Stedi with a CPT code per service (90832, 90834, 90837, 90847), ICD-10 on the claim, eligibility checks, and superbills for out-of-network clients.
Insurance Billing for Massage Therapists
Massage CPT codes (97124, 97140) on your services, superbills clients submit to HSA/FSA or insurers, insurer receipts for extended health plans, and electronic claims where a payer supports them.
Online Booking for Acupuncturists
Branded booking with separate initial and follow-up services, a consultation-first rule for new clients, deposits, intake forms, and HIPAA mode for US practices.
Clinical Notes for Acupuncturists
Clinical notes shaped for TCM with the template builder: tongue, pulse, pattern, points, and formula as your own sections. AI scribe dictation and audited records.
Client Portal for Acupuncturists
A magic-link portal for acupuncture clients: book follow-ups, pay invoices, fill intake, message you securely, and join video visits.