Online booking for initial visits and follow-ups.
Branded booking pages with distinct initial-consult and follow-up services, a rule that sends new clients to the consultation first, intake forms, and HIPAA mode with a signed BAA for US practices.
How acupuncturists actually use this
Acupuncture booking has a shape: initial visits run 60 to 90 minutes with a full intake, follow-ups run 45 to 60 with a short check-in. Stillpoint keeps the two services separate and can require a consultation before a client books anything else, so first-timers do not land in a follow-up slot.
The typical workflow
- 1Client picks 'Initial Consultation' (90 min) or 'Follow-up Treatment' (60 min)
- 2New clients are routed to the consultation first if you turn that rule on
- 3Chooses a time and enters their details
- 4Pays a deposit or saves a card, depending on your payment setting
- 5Fills the intake form from the confirmation: chief complaint, history, medications, consent
- 6Gets a reminder before the visit with your custom pre-visit note
Works with what you already use
Common tools acupuncturists pair with online booking.
Concerns we hear most
Will new clients understand the longer initial visit?
Yes, when the service description explains it. 'Initial Consultation, 90 min, includes intake and first treatment' tells the story on the booking page, and pricing can be shown or hidden per service.
Can I stop new clients from booking the wrong service?
Yes. Turn on 'require a consultation first' and a client with no completed visit is offered the consultation before anything else.
Frequently asked questions
Is the intake HIPAA compliant?
US practices enter HIPAA mode by accepting the BAA in Stillpoint. Clinical data is encrypted at rest and in transit and activity on clinical records is recorded in a PHI audit log.
Can I take deposits on initial visits?
Yes. The payment setting (none, deposit, full, or card on file) applies to online bookings at your practice, and $0 services skip payment entirely.
Do reminders include pre-visit guidance?
Yes. Confirmation and reminder emails accept custom content per practice, so you can tell first-time clients to eat lightly and wear loose clothing.
Related pages
Online Booking for Massage Therapists
Branded booking pages, intake with a body diagram, deposits or card on file, tips at checkout, and reminders that cut no-shows. Built for solo and small massage practices.
Online Booking for Chiropractors
Branded booking with a new-patient consult flow, recurring visit series, family members in the portal, intake with insurance details, and eligibility checks through Stedi.
Online Booking for Mental Health Therapists
Booking with video sessions (Stillpoint's Teletherapy Video add-on or your own Zoom or Google Meet link), HIPAA mode for US practices, customizable intake, secure messaging, and superbills.
Clinical Notes for Acupuncturists
Clinical notes shaped for TCM with the template builder: tongue, pulse, pattern, points, and formula as your own sections. AI scribe dictation and audited records.
Insurance Billing for Acupuncturists
Eligibility checks and electronic claims through Stedi, a CPT code on every service, ICD-10 on the claim, remittance matching, and superbills for clients who self-submit.
Client Portal for Acupuncturists
A magic-link portal for acupuncture clients: book follow-ups, pay invoices, fill intake, message you securely, and join video visits.