Online booking that speaks TCM.
Branded booking pages with TCM-aware intake (current symptoms, prior care, sensitivities), distinct initial-consult and follow-up services, and HIPAA-grade data handling.
How acupuncturists actually use this
Acupuncture booking has unique requirements: initial visits are 60–90 minutes with comprehensive intake, follow-ups are 45–60 minutes with shorter forms. Stillpoint distinguishes the two services cleanly so first-timers don't accidentally book a follow-up slot.
The typical workflow
- 1Client picks 'New Client' (90 min) or 'Returning Client' (60 min) service
- 2Chooses time slot
- 3Fills TCM-aware intake — chief complaint, sleep, digestion, energy patterns, sensitivities
- 4Pays deposit (typical for new-client visits)
- 5Auto-confirmation + 24-hour reminder
- 6Reminders include pre-visit guidance (eat lightly, comfortable clothes, etc.)
Works with what you already use
Common tools acupuncturists pair with online booking.
Concerns we hear most
Will new clients understand the longer initial visit?
Yes, when the service description explains it. 'Initial Consult — 90 min, includes comprehensive intake and first treatment, $150' tells the story upfront.
Can I prevent new clients from booking the wrong service?
Yes — services can be tagged 'new clients only' or 'existing clients only' with automatic enforcement.
Frequently asked questions
Is the intake HIPAA compliant?
Yes — every paid plan includes a BAA. PHI is encrypted at rest and in transit.
Can I take deposits on initial visits but not follow-ups?
Yes — deposit policies are per-service. Many acupuncturists take a deposit on initial visits only.
Do reminders include pre-visit guidance?
Yes. Pre-visit messages can be customized per service — TCM-specific guidance for first-time patients, integration prompts for follow-ups.
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