Insurance billing for therapy practice.
A CPT code on each service, ICD-10 on the claim, eligibility checks and electronic submission through Stedi, and superbills for out-of-network clients.
How mental health therapists actually use this
Therapy billing is time-based: 90832 for 30 minutes, 90834 for 45, 90837 for 60, 90847 for couples or family. In Stillpoint each is a service with its duration and its code, so the code follows the service the client booked. The diagnosis is picked on the claim and the claim goes out through Stedi.
The typical workflow
- 1Insurance captured at intake, eligibility checked through Stedi
- 2Session is completed and the invoice is created for the service delivered
- 3Pick the ICD-10 diagnosis on the claim and submit
- 4Track status through payment or denial
- 5Out-of-network clients download a superbill from their invoice
Works with what you already use
Common tools mental health therapists pair with insurance billing.
Concerns we hear most
Does it handle Medicaid?
It depends on the payer. Search your state's Medicaid plan in the insurance hub to see whether Stedi supports claims and eligibility for it.
What about EAP programs?
EAP processors are payers like any other. If Stedi supports the processor you can submit electronically; otherwise use the concierge submission or a superbill.
Frequently asked questions
Does the system pick 90832 vs 90834 vs 90837 for me?
The code follows the service. Set up a 30, 45, and 60-minute session as separate services with their codes and the right one lands on the claim.
Can I bill 90847 for couples?
Yes. Create the couples service with 90847, book it for the client you bill, and the claim carries that client's diagnosis.
How do superbills work for out-of-network clients?
A superbill PDF with CPT codes, your NPI, tax ID, and license is generated from the invoice. Clients submit it to their insurer.
Related pages
Insurance Billing for Acupuncturists
Eligibility checks and electronic claims through Stedi, a CPT code on every service, ICD-10 on the claim, remittance matching, and superbills for clients who self-submit.
Insurance Billing for Chiropractors
Electronic claims through Stedi with a CPT code and modifier per service, ICD-10 on the claim, eligibility checks, remittance matching, and superbills.
Insurance Billing for Massage Therapists
Massage CPT codes (97124, 97140) on your services, superbills clients submit to HSA/FSA or insurers, insurer receipts for extended health plans, and electronic claims where a payer supports them.
Online Booking for Mental Health Therapists
Booking with video sessions (Stillpoint's Teletherapy Video add-on or your own Zoom or Google Meet link), HIPAA mode for US practices, customizable intake, secure messaging, and superbills.
Therapy Notes for Mental Health Therapists
SOAP, DAP, and couples session templates out of the box, your own templates for CBT, DBT, or EMDR, standardized assessments charted over time, and HIPAA mode for US practices.
Telehealth for Mental Health Therapists
Video sessions in the browser with the Teletherapy Video add-on, or your own Zoom or Google Meet link on a virtual location. Links go out in confirmations and the portal. HIPAA mode with a BAA for US practices.