Online booking built for therapy practice.
Booking with video sessions on Stillpoint's Teletherapy Video add-on or your own Zoom or Google Meet link, HIPAA mode and a signed BAA for US practices, intake forms you control, and superbills for clients who bill their own insurer.
How mental health therapists actually use this
Therapy booking needs to be quiet and private. Intake should ask only what you decide to ask. Video should be a link in the confirmation, not a project. Stillpoint handles booking, intake, and billing in one place, sends the video link automatically (Teletherapy Video add-on, or your own Zoom or Google Meet link on a virtual location), and runs HIPAA mode for US practices on every paid plan.
The typical workflow
- 1Client picks the service (individual, couples, family) and a time
- 2Chooses a virtual or in-office location if you offer both
- 3Enters their details and pays or saves a card, per your setting
- 4Fills the intake form you built, with only the questions you chose
- 5Gets a confirmation with the video link, then a reminder before the session
- 6Joins from the link in the reminder; with Stillpoint Video a green room checks camera and mic first
Works with what you already use
Common tools mental health therapists pair with online booking.
Concerns we hear most
Is the booking page HIPAA compliant?
US practices enter HIPAA mode by accepting the BAA. Clinical data is encrypted and activity on clinical records is recorded in a PHI audit log. Non-US practices are not put through HIPAA setup.
Do I need a separate video tool?
Not necessarily. Add Teletherapy Video (from $6 per practitioner per month) and sessions run in the browser with nothing to install. Or set a virtual location to your Zoom or Google Meet link and Stillpoint sends it with every confirmation.
Frequently asked questions
Can I make the intake form ask only what I want?
Yes. The intake builder lets you add, remove, and reorder sections and mark questions optional, so nothing sensitive is required by your form.
Can couples book together?
Yes. Create a couple from the two partners and book the couples session on the couple. The couple has its own chart for joint notes, separate from each partner's individual chart, and you choose which partner pays.
How does video work?
With the Teletherapy Video add-on, sessions run in Stillpoint with a green room to test camera and microphone first, up to three participants. Without it, a virtual location carries your Zoom or Google Meet link. Either way the client gets the link in their confirmation, reminder, and portal.
Related pages
Online Booking for Massage Therapists
Branded booking pages, intake with a body diagram, deposits or card on file, tips at checkout, and reminders that cut no-shows. Built for solo and small massage practices.
Online Booking for Acupuncturists
Branded booking with separate initial and follow-up services, a consultation-first rule for new clients, deposits, intake forms, and HIPAA mode for US practices.
Online Booking for Chiropractors
Branded booking with a new-patient consult flow, recurring visit series, family members in the portal, intake with insurance details, and eligibility checks through Stedi.
Therapy Notes for Mental Health Therapists
SOAP, DAP, and couples session templates out of the box, your own templates for CBT, DBT, or EMDR, standardized assessments charted over time, and HIPAA mode for US practices.
Insurance Billing for Mental Health Therapists
Electronic claims through Stedi with a CPT code per service (90832, 90834, 90837, 90847), ICD-10 on the claim, eligibility checks, and superbills for out-of-network clients.
Telehealth for Mental Health Therapists
Video sessions in the browser with the Teletherapy Video add-on, or your own Zoom or Google Meet link on a virtual location. Links go out in confirmations and the portal. HIPAA mode with a BAA for US practices.