Telehealth built into the workflow.
HIPAA-grade video sessions built directly into Stillpoint. Each appointment generates a unique encrypted link automatically — no Zoom, no Doxy, no separate accounts.
How mental health therapists actually use this
Therapy telehealth needs HIPAA-grade video, BAA coverage, and seamless integration with the appointment flow. Stillpoint's built-in telehealth eliminates the Zoom-for-Healthcare-plus-Doxy-plus-billing-software stack.
The typical workflow
- 1Client books a telehealth session
- 2Confirmation email includes a unique encrypted link
- 315 minutes before, link activates with reminder
- 4Therapist joins from the appointment in Stillpoint
- 5Session occurs with HIPAA-grade encryption
- 6Link expires post-session; no recordings unless explicitly enabled with client consent
Works with what you already use
Common tools mental health therapists pair with telehealth.
Concerns we hear most
Is the video quality as good as Zoom?
Quality is comparable. We use modern WebRTC infrastructure. Most therapists report no quality difference vs. Zoom.
What if the client struggles with the link?
Single click from their reminder email opens the session. No app installs, no accounts. Works on any modern browser.
Frequently asked questions
Is the BAA included?
Yes — every paid plan includes a BAA at no extra cost. Telehealth is covered.
Can I record sessions with consent?
Yes — recording can be enabled per session with explicit client consent. Recordings store with PHI-grade encryption.
What about clients in different states?
Telehealth licensure is your responsibility — Stillpoint provides the infrastructure but doesn't handle multi-state licensing.
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Online Booking for Mental Health Therapists
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Therapy Notes for Mental Health Therapists
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Insurance Billing for Mental Health Therapists
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