Booking Settings

The booking settings control when and how clients can self-book through your page. Tune them to match how your practice actually operates.

Booking window

• Minimum advance notice. The shortest notice you'll accept (e.g., 2 hours, 24 hours).
• Maximum booking window. How far into the future clients can book (e.g., 30 days, 90 days).

Cancellation policy

• Cancellation window. How much notice is required to cancel without a fee.
• Policy text. A custom message clients see during booking.
• Cancellation fees themselves are configured separately; see No-Show Policies for fee setup.

Consultation-first

If you require new clients to book a consultation before regular services, toggle Require consultation first. New clients on your booking page see only the consultation service until they've completed one.

Card on file

• Toggle Require card on file to make clients save a payment method before booking. Solo and above.
• Useful when you charge cancellation or no-show fees automatically.

Where to configure

1. Open Booking Page in the sidebar.
2. Open the Settings section of the editor.
3. Adjust each value.
4. Changes save automatically; publish to make them live.

Tips

• A 24-hour minimum notice is a common starting point.
• Keep cancellation policy text plain and visible. Hidden policies create disputes later.
• Pair card-on-file with cancellation fees to actually enforce the policy.