Billing
8 articles about billing.
Give Clients One Place to Finish What Is Pending
A clear client follow-through path reduces missed forms, unpaid invoices, and repeated messages without adding more admin for your practice.
Before You Send That Receipt
A two-minute receipt check can save your client a rejected reimbursement claim and save you a second round of paperwork.
When the Session Is Done but the Invoice Is Not
A completed session can quietly go unbilled when the handoff to admin is unclear. Here is a simple way to find the gaps and close them.
When a Client Asks for a Discount
A client emails to ask if you could lower the price, or knock something off, or do a sliding-scale rate. The request is rarely about the money. Here is how to think about it, what to say, and when yes is actually the right answer.
Writing the Rate Increase Email Without Losing Clients
Raising your rates is a normal part of running a practice, and the email is usually scarier than the response. Here is a calm way to write it, when to send it, and what to do if a client asks for the old price.
How to Set Up Payment Plans That Keep Your Wellness Practice Cash Flow Healthy
Payment plans can fill your schedule and serve more clients, but poorly structured ones drain your cash flow and create collection headaches. Here is how to set them up right.
Insurance and Superbills for Mental Health Therapists: A Plain-English Guide
Insurance billing confuses most new therapists. This guide breaks down in-network vs out-of-network, what superbills are, what they must include, and how to get your clients reimbursed.
Insurance Billing for Acupuncture: What You Need to Know
More insurance plans now cover acupuncture - but navigating billing can be complex. Here's a straightforward guide to CPT codes, superbills, and eligibility verification.
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