Manage Your Subscription

You can change plans any time from your account settings. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.

Upgrade

1. Open Settings → Billing.
2. Review the available plans.
3. Click Upgrade on the plan you want.
4. Confirm and enter payment info if needed.
5. New features unlock immediately.

When you upgrade mid-cycle, you're charged a prorated amount for the rest of the period.

Downgrade

1. Open Settings → Billing.
2. Click Change Plan and select the lower tier.
3. Review which features you'll lose.
4. Confirm.

You keep access to higher-tier features until the end of your current billing period; the downgrade takes effect at renewal.

Cancel

1. Open Settings → Billing.
2. Click Cancel Subscription.
3. Confirm.

After cancellation:

• You retain access until the end of your paid period.
• Your data is preserved if you decide to come back.
• Your account reverts to the Free plan.

Billing details

• Download past receipts and view billing history.
• Update your payment method any time.
• Invoices are sent to your account email at each renewal.

Tips

• Review feature differences before downgrading; some integrations and clinical features go away on lower tiers.
• Your data is never deleted when you change plans.
• If you're unsure, reach out to support before making a change.