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Help/Settings & Subscription/Practice Settings

Practice Settings

Updated May 7, 2026

Settings is where the foundational details about your practice live: name, contact info, timezone, address. This information flows through to your booking page, website, invoices, and emails.


Settings tabs

The Settings page is organized into tabs:

  • General. Practice name, slug, contact email, phone, timezone, country, currency, address, description, logo, practice type.
  • Billing. Stripe Connect, invoice defaults, tax rates, payment terms.
  • Online. Booking page URLs, cancellation fees, no-show follow-up, consultation requirements, auto-complete delay.
  • Notifications. Email and SMS preferences for clients and practitioners.
  • Security. Two-factor authentication and password.
  • Add-ons. Manage AI Scribe and other paid add-ons.
  • Account. Personal account, password, account deletion.

Compliance, integrations, perks, apps, and import each get their own dedicated page in the sidebar.


Practice information

  • Practice name. Shown on your booking page, website, invoices, and emails.
  • Practice slug. The URL-friendly version of your name used in the booking URL (e.g., book.withstillpoint.com/your-slug).
  • Contact email. Where clients can reach you and where system notifications are sent.
  • Phone. Shown on your website and booking page.

Location and time

  • Timezone. Sets the timezone for the calendar, appointments, and notifications.
  • Country and currency. Influence date formatting, billing, and which integrations are available.
  • Address. Shown on your website and on invoices.

Update settings

  1. Open Settings.
  2. Pick the right tab.
  3. Edit the field.
  4. Click Save.

Tips

  • Set your timezone before scheduling any appointments. Changing it later shifts every appointment time on the calendar.
  • Keep your contact email current; it's where important system notifications land.
  • The practice slug is hard to change later. Choose carefully when you set it up.

Related Articles

Notification Settings

Control which emails and SMS go to clients and your team, and when.

Billing Configuration

Connect Stripe, set invoice defaults, and configure tax rates.

Plans & Pricing

What you get on Free, Solo, Starter, and Professional, plus AI Scribe as an add-on.

On this page

  • Settings tabs
  • Practice information
  • Location and time
  • Update settings
  • Tips
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