Practice Settings

Settings is where the foundational details about your practice live: name, contact info, timezone, address. This information flows through to your booking page, website, invoices, and emails.

Settings tabs

The Settings page is organized into tabs:

• General. Practice name, slug, contact email, phone, timezone, country, currency, address, description, logo, practice type.
• Billing. Stripe Connect, invoice defaults, tax rates, payment terms.
• Online. Booking page URLs, cancellation fees, no-show follow-up, consultation requirements, auto-complete delay.
• Notifications. Email and SMS preferences for clients and practitioners.
• Add-ons. Manage AI Scribe and other paid add-ons.
• Account. Personal account, password, account deletion.

Compliance, integrations, perks, apps, and import each get their own dedicated page in the sidebar. Your own sign-in email, password, passkeys, and two-factor authentication are on Account security.

Practice information

• Practice name. Shown on your booking page, website, invoices, and emails.
• Practice slug. The URL-friendly version of your name used in the booking URL (e.g., book.withstillpoint.com/your-slug).
• Practice contact email. Shown to clients on your booking page, website, and invoices, and where their replies to your emails go. Website contact-form messages and shop orders are sent here too. It is not the email you sign in with.
• Phone. Shown on your website and booking page.

Location and time

• Timezone. Sets the timezone for the calendar, appointments, and notifications.
• Country and currency. Influence date formatting, billing, and which integrations are available.
• Address. Shown on your website and on invoices.

Change the email you sign in with

Your sign-in email belongs to you, not the practice, so it isn't on this page.

1. Open Account security.
2. Under Sign-in email, click Change and enter the new address.
3. We email a 6-digit code to the new address. Enter it to finish.

Until you enter the code, you keep signing in with your current email. If your account signs in with Google, your sign-in email can't be changed here; contact help@withstillpoint.com and we'll change it for you.

Update settings

1. Open Settings.
2. Pick the right tab.
3. Edit the field.
4. Click Save.

Tips

• Set your timezone before scheduling any appointments. Changing it later shifts every appointment time on the calendar.
• Keep your practice contact email current; it's where client replies and website messages land.
• The practice slug is hard to change later. Choose carefully when you set it up.