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Client Details

Clients & Notes

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Home/Help/Clients & Notes/Client Details

Client Profile

The client detail page gives you a complete view of an individual client, including their contact information, appointment history, clinical notes, and billing records.

Profile Sections

  • Contact Info -- Name, email, phone, address, and date of birth
  • Appointments -- Past and upcoming sessions with status
  • Notes -- Clinical and session notes (encrypted at rest)
  • Billing -- Invoices and insurance claims linked to this client

Managing Contact Information

  1. Click the Edit button on the contact info card
  2. Update any fields as needed
  3. Click Save to apply changes

Appointment History

View a chronological list of all appointments for this client. Each entry shows the date, service, practitioner, and status (completed, cancelled, no-show).

Quick Actions

From the client detail page you can:

  • Book an appointment directly for this client
  • Create a note for a recent session
  • Generate an invoice for services rendered
  • Mark as inactive if the client is no longer visiting

Privacy

All client data is stored securely. Clinical notes are encrypted with AES-256 encryption and are only accessible to authorized practitioners in your practice.

Related Articles

Clients Overview

Manage your client list and contact information.

Clinical Notes

Create and manage session notes with AES-256 encryption.

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