Free migration help

Focus on your clients. We'll handle the switch.

Coming from Jane, SimplePractice, Cliniko, or anywhere else? Our team will move your practice for you, at no cost, at every level of help.

Self-serve import

Start with
one link.

Paste the link to your booking page or your website. Stillpoint brings over your services and your team, and you check everything before it's saved.

The Import page: a practice website pasted into the booking page link field with the ownership box ticked, above the export imports for client records from CSV, Jane, SimplePractice, MassageBook, Vagaro and Cliniko.

Client records come across separately, from a Jane, SimplePractice, Cliniko, Vagaro or MassageBook export, or any CSV. Do it yourself, or let us run it for you.

How it works

Four steps.
One calm handoff.

From your first export to go-live, we keep the practice moving while the switch happens behind the scenes.

01 / 04

Choose your path

Do it on your own, with us, or hand it all to us, then tell us where your current data lives. Every path is free.

Free at every level

Stillpoint's Import Data screen: start from your booking page, or bring clients and history from a CSV, Jane, SimplePractice, MassageBook, Vagaro or Cliniko export

02 / 04

Export once

We send instructions tailored to your current platform. You export the data once, then keep seeing clients while the move happens.

Clear platform-specific steps

Stillpoint client list ready to receive imported practice data

03 / 04

We move and review

Our team imports your records, validates the result, and configures the practice around your services, availability, and brand.

Reviewed before go-live

Stillpoint booking page editor with Riverstone's image header and Clinic directory layout selected

04 / 04

Open the doors

Switch when everything is ready. Your clients get a calm booking experience and your team starts with the practice already in place.

No forced downtime

Published Riverstone booking catalogue with an image header, service categories, and next openings

Migration help

Moving is
on us.

Do it yourself in minutes, or hand the whole move to our team. Every level of help is free, whichever plan you choose.

No fee, no catch. We would rather earn your subscription by being the calmer place to run your practice.

On your own

Free

Our importer reads your booking page and your old system's export.

15 minutes

of your time

You

  • Paste your booking page link
  • Upload your client export

We

  • Step-by-step guides for your platform
  • Email support whenever you're stuck

Do it with us

Free

We run the import and walk through the result with you before you switch.

One call

and a single export

You

  • Export your data once
  • Join a 30-minute review call

We

  • Run the import for you
  • Clean up and check every record
  • Set up your booking page

Do it for me

Free

We set up the whole practice, so you arrive to everything already in place.

One export

then we take it from there

You

  • Export your data once

We

  • Everything in Do it with us
  • Services, team, and availability
  • Booking page and website
  • Email templates and reminders
  • An onboarding call and a month of priority support

Tell us where you're coming from.

Two minutes here, and we take it from there. Nothing to pay, and you don't need an account yet.

  • A person writes back within one business day

    Someone on our team reads every request and replies by email with the export steps for your platform.

  • Keep seeing clients the whole time

    Your current system stays on until everything is ready, and you choose the day you switch.

  • Client files never go by email

    You upload your export inside Stillpoint, where it stays encrypted. We'll never ask you to attach it.

How much help would you like?

We only use your email to help with your move.

Migration FAQ

Migration questions,
answered plainly.

Clear details about plans, setup, security, and moving your practice. No sales call required.

Yes. Every level of help costs nothing, on every plan, including Free. Whether you move on your own or we set up the whole practice for you, there is no migration fee.

Something else? Email the founders directly.

Ready when you are

Ready for a calmer move?

Free help at every level. Keep seeing clients, and switch when everything is ready.